Miriam Ulrike Cares Return & Refund Policy

At Miriam Ulrike Cares, your satisfaction is our priority. We want you to be delighted with your purchase. If for any reason you are not completely satisfied, we offer a straightforward return and refund process.

Return Eligibility & Timeframe:

• You may return eligible items within 30 days from the date of delivery.
• To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
• Returns are accepted for both defective and non-defective products.

Exceptions / Non-Returnable Items:

For hygiene reasons and to ensure the quality of our products, we cannot accept returns on items that have been:

• Worn, styled, cut, colored, washed, or altered in any way.
• Returned without original tags, labels, or in non-original packaging.
• Have the lace cut or show signs of glue/adhesive application.
• Custom orders, or items marked as "Final Sale" at the time of purchase, are non-refundable.

How to Initiate a Return:

• To begin your return, please contact our customer service team at sales@miriamulrikecares.com.
• You will need to provide your order number and the reason for your return.
• Our team will guide you through the next steps and provide instructions for return methods.

Return Location:

• Once your return is approved and instructed by our customer service, please ship your eligible return items to: Miriam Ulrike Cares 1750 Spectrum Dr, Lawrenceville, GA 30043, United States

Refund Process & Timeline:

• Once your return is received at the above address and inspected, we will send you an email notification regarding the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.
• Refunds are typically processed within 5-7 business days after the returned item is received and inspected.
• Any applicable return fees will be communicated to you and deducted from your refund.

Important Notes:

• We aim to respond to customer return requests within one business days.

Contact Us:

For any questions regarding our return policy, please reach out to us:

• Email: sales@miriamulrikecares.com
• Phone: +1 (XXX) XXX-XXXX